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Content & product knowledge
Product copy and knowledge surfaces stay alive — so buyers find answers without a manual content farm.
swedish tech company · commerce os
Stop bending a D2C platform around buyers who pay on invoice. Velicoo is a Swedish tech company building a commerce OS — with content, locales, knowledge and support woven into how the product works. Wired to Stripe, Klarna, Revolut, Ranqa, Ongoing, PostNord, DHL and the rest of a real stack.
three tenants · in production
// how the platform works
We don't sell an AI workshop. We run stores where translation, product knowledge and support assist are already day-to-day. You own the data. We never train external models on your customers.
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Product copy and knowledge surfaces stay alive — so buyers find answers without a manual content farm.
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The next locale ships without waiting a quarter. Open a market when you're ready.
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Help center and tickets with smart suggestions. Reviews with assisted moderation.
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EU AI Act provenance where required. GDPR-native. Hosting in the EU. Outcomes over model name-dropping.
// swedish e-commerce
Velicoo already talks to the Swedish companies and organisations e-commerce actually needs. The names, in production:
// connected to the stack you already run
In production on live tenants · Swedish tech company · worldwide B2B
// what's in the platform
Real-time check against the European Commission's VIES service on registration. Validated EU B2B sees prices net of VAT with reverse-charge applied automatically; cross-border consumer VAT settles through a single OSS return.
Markets are runtime config. FX auto-updates daily from ECB rates; the next locale ships through an assisted translation pipeline.
Per-line volume breaks plus per-company negotiated rates. Discount engine computes server-side; cart total can't drift from invoice.
Logged-in or anonymous buyers submit an RFQ. You respond from the admin with adjusted line prices, lead times and an expiry. Buyer accepts; quote converts to a real order.
Approved companies pay on invoice with auto-generated SEPA bank reference. Store credit redeems against wire and invoice orders too.
Stripe with abandoned-checkout recovery, webhooks backed by reconciliation, and drift scanning against Stripe's ledger.
Native Ranqa commerce module with assisted moderation: product widgets, trust badges, and post-purchase invites. Live on Nutri, Tigoo and Oly.
Consent-gated events into Cortex. Lifecycle and audiences without handing your customers to a US ESP by default.
Ongoing (incl. DHL Freight Direct) and Tradefy in production; Inventelo for new 3PLs. PostNord, DHL, DPD, GLS, Bring, Budbee, Instabox, Econt.
Products, customers, orders, reviews and loyalty import through idempotent APIs — a 115,000-customer Shopify move is live as nutri.se.
In production: Fortnox, Visma, Business Central, Pyramid. Public B2B API for orders, inventory, companies and quotes.
EU data residency, self-service GDPR export, AI Act provenance on assisted content, and storefronts built against WCAG 2.2.
Example: Oly Europe — a Swedish-born brand — bills and ships across Europe from a single entity and central warehouse, OSS for VAT, carrier picked per lane. One tenant, one catalog, one admin.
// from kickoff to first invoice
Velicoo is opinionated about what a wholesale storefront should do — and content and locales are already part of how the platform works — which lets us move fast on the parts that aren't bespoke and focus on the parts that are.
First call covers SKUs, currencies, ERPs, carriers, and what your buyers expect on login. We come back with a written scope.
Distributor application on the storefront. Where required, Velicoo validates VAT in real time. You approve or reject with a note.
Per-company contract prices, per-tenant volume tiers, or both. Server-side discount engine — buyer cart total matches the invoice.
Fortnox, Visma and Business Central on the ERP side; Ongoing, Tradefy and Inventelo on the warehouse side. New connections take roughly a day.
where we fit
Our deepest experience is supplements, health food, pharmacy and wellness wholesale — labelling, MOQs, pharmacy buyers, batch rules. The same platform adapts to whatever category you sell, worldwide.
our specialty
we adapt to any industry
also handles d2c
We use the same platform to run Tigoo and Nutri — Swedish D2C health brands now live in production, with multi-country markets, subscriptions, loyalty, Ranqa reviews and Stripe checkout. Multi-tenant is the architecture, not a marketing line.
// next step
30 minutes with the person who built the platform. Honest answers on fit, scope and timeline. No deck, no follow-up sequence.